I've run into both Ken and Randy at several cons (PAX, NYCC, etc). Both very nice guys. Randy is a bit of a shmoozer (think "used car salesman"), but not in a terrible way. He's just very conscious of his public image. I love that he wears a blazer everywhere. LOL. Ken is a class act. A bit rough around the edges, but he tells you what he thinks, which is rare. He's also crazy smart. Remembered me the second time I saw him, which was a surprise.