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Are Alternate Reality Games the Future?

In this feature, we look at the rise of alternate reality games and measure their potential in video game advertising and across other art forms.

ARG

In the summer of 2004, unsuspecting moviegoers in theaters across America witnessed the beginnings of a new form of interactive storytelling hidden inside the debut trailer for Bungie's Halo 2. Standing in place of the customary Xbox logo at the trailer's end were three little words, responsible for stirring the imaginations of more than 2.5 million people around the world: "I Love Bees."

The I Love Bees marketing campaign for Halo 2 was one of the earliest and most successful examples of alternate reality gaming, objective-based experiences that bring together treasure hunting, puzzle-solving, and interactive storytelling in one single, ambitious human experiment. Although alternate reality games (ARGs) began life as mere experiments testing the idea of using gameplay fundamentals in the real world, their ability to engage public imagination and target the innate human desire to play together has proved them to be a highly innovative method of interactive storytelling that is finding both commercial and artistic success. ARGs are the perfect distraction for an audience ready to embrace a new kind of social interaction, shaped by social networks and the popularity of mass casual gaming and driven by technological convergence. So what are ARGs exactly? And how do they work? Does their potential lie exclusively in the world of video game advertising? Or does it stretch across other media? And will pushing immersion to this kind of level only serve to highlight the limitations of video games as a medium?

In this feature, GameSpot AU looks at the beginnings of ARGs and analyzes their potential impact on the future of the video game industry and their adoption in wider art forms.

This is what the I Love Bees website looked like a few weeks after its launch (the lines of code on the screen are meant to indicate that the site has been hacked.)

I Love Bees

In 2003, a small group of creative types got together to form a company that would help them meet their vision for a new kind of storytelling. Some had shared offices at Disney Imagineering, working to create innovative theme park attractions; others had backgrounds in gaming and entertainment. But all of them wanted the same thing: the creation of experiences that required the participation of a mass audience and infiltrated everyday life in one way or another.

"The goal wasn't to become a marketing company; it just evolved that way as the philosophy behind alternate reality games began to show real results," says Susan Bonds, the president and CEO of that company, 42 Entertainment. "Our aim was to extend stories and worlds through gameplay, mystery, surprise, and innovative delivery mechanisms. Carefully choreographed, these experiences gained traction in popular culture by placing the audience in the driver's seat and letting them be the fuel for bringing the product to life. By providing original content, organically discovered through gameplay, players become invested. Ownership gets transferred to them and they want to share with others; it fit the basic tenants of the Web: find cool stuff, talk about it, and share it."

Bonds knows the score. Prior to her role at 42 Entertainment, the savvy entrepreneur was responsible for the multiplayer online interactive game URU: Ages Beyond Myst, where she led the design, production, technology integration, marketing, publishing, music development, and project management for the title at Cyan Worlds. Before that, she worked at the aforementioned Disney Imagineering for 10 years directing the design and development of theme park architecture, attractions, and projects, including the Indiana Jones Adventure for Disneyland, Alien Encounters for Walt Disney World, and the ABC Times Square Studios exterior in New York.

42 Entertainment's first foray into the world of ARGs came with the 2001 game titled The Beast, created to promote Steven Spielberg's A.I.: Artificial Intelligence. Considered now to be one of the best and most influential examples of early ARGs, The Beast drew in more than 3 million people around the world through websites, online communities, phone and fax clues, email accounts, and live events. The campaign's narrative was designed to draw participants into the world of the film before its release, set 16 years after the events chronicled in A.I. with three overlapping entry points (or "rabbit holes," as they are known in ARG-speak). The Beast was chronicled in mainstream press and won a New York Times Year in Ideas award. (The project was initially conceived by Elan Lee, Jordan Weisman, and World Fantasy Award-winning author Sean Stewart).

But it wasn't until 2004's I Love Bees that something quite extraordinary happened. Microsoft approached 42 Entertainment with a fairly simple goal: Expose the general public to the world of Halo by getting the national press involved. At first, the team--consisting of Bonds as producer, concept creator Elan Lee, and Sean Stewart among others--conceived the campaign as a radio drama, similar to Orson Welles' War of the Worlds. The key difference would be the incorporation of extensive player excursions into the real world through the use of pay phones, engaging players through puzzle-solving and global positioning system coordinates.

After the Halo 2 trailer debuted, those intrigued enough by the final few frames logged on to ilovebees.com only to find what appeared to be a website dedicated to honey sales and beekeeping. Those who kept coming back to the site were soon introduced to the weblog of Dana the webmistress, who began posting intriguing rants about her site being hacked. This is how the story of the campaign developed; it was a story that was unrelated to the Halo universe, but it moved along similar lines. About 250,000 people viewed the site during its launch in August 2004, and another 250,000 more started turning up every time it was updated. (42 Entertainment estimates that during the four months leading up to Halo 2's release, more than 2.5 million people participated in I Love Bees.) During that time, Dana's story was slowly revealed through a series of audio logs, puzzles, and fragments of stories posted to the site. They eventually built up into a countdown, 210 pairs of GPS coordinates and time codes, and instructions for passwords. Players learned that Dana's site had been hacked by Melissa, a lost A.I. suffering from a case of amnesia after crash-landing on present-day earth. After coming across Dana's bee enthusiast site on a San Francisco server, Melissa attempted to send distress signals, leading the two women to finally cross paths.

Over 2.5 million people participated in I Love Bees, the marketing campaign for Halo 2.

As time wore on, the campaign became more complex. People eventually worked out that the coordinates referred to pay phones, the time codes referred to when the phones would ring, and the passwords had to be used to unlock pieces of the radio drama before it was played down the phone. Players who had signed up began receiving emails and text messages. They also attended coordinated meetings with other players and I Love Bees characters, eventually culminating in an invitation to play Halo 2 before its release.

"There are great stories of individuals and groups working together to unlock these messages and piece together the story that couldn't be scripted or made up," Bonds says. "People networking to get someone in Alaska to ask a business owner to open early so that they could answer the pay phone there; someone answering a pay phone in a hurricane; groups of people aged between 17 and 55 years waiting patiently in Georgia while they let one person answer the pay phone and then share the message with everyone there.

"The greatest feedback we had on I Love Bees came from those who participated. People went to great lengths to thank us for the memorable experiences--people showing up at our offices to thank us in person, mail, phone calls, and even one person who made custom I Love Bees chocolates for us. Whatever the medium or platform, what people want really hasn't changed. They want great stories and fun experiences."

87 Comments

  • bakagami

    Posted Oct 5, 2011 3:41 pm GMT

    The bees are disappearing

  • WCK619

    Posted Sep 30, 2011 4:03 pm GMT

    deus ex

  • Gelugon_baat

    Posted Sep 29, 2011 8:52 pm GMT

    @GodGundamNT1
    It's really easy to trash articles like this as ad-selling when there aren't any ads in this article at all, isn't it?

    And that "bee" is only used in a figurative manner.

  • FiajaKyvei

    Posted Sep 29, 2011 8:38 pm GMT

    I normally like these articles. This was one very, very boring.

  • Reuwsaat

    Posted Sep 28, 2011 5:44 pm GMT

    Hologram projected games and i'm sold for life.

  • terrascythe

    Posted Sep 28, 2011 4:39 pm GMT

    Sounds like reality TV without the camera's. This is also called role-playing in the bedroom but ARG doesn't sound as sexy. I'm pretty sure ARG was developed by the Military as a recruitment tool, though it's mostly used in training exercises. While reading this article I couldn't stop thinking about the Stanford Prison experiment (Dr. Zambardo), where two groups of ordinary people played guards and inmates. Participants were provided with a legitimizing ideology and social network to support their actions. After only 1 day some participants experienced dissociative disorder or reality transfer disorder. The 'project' was canceled to protect the health and safety of the participants. I'm not saying ARGs are bad, but I think there's definitely a portal for abuse or alterior motives. I would probably never participate in one of these games, but I may have already and not known.

  • zaxafreon

    Posted Sep 28, 2011 8:39 am GMT

    Almost fell asleep reading this snore fest :/ At the end of the day whos cares about ARG's? -_-

  • Yomigaeru

    Posted Sep 28, 2011 4:17 am GMT

    Of the games noted for being connected to ARGs, the only one I've had any interest in is Bioshock 2, and I definitely missed the boat on that one.

    To think, there was this whole facet of the gaming community that I was largely unaware of...and it's something I'd like to get in on. The world is wide indeed.

  • Valas_Azuviir

    Posted Sep 28, 2011 12:41 am GMT

    Considering a lot of folks seem to have a hard time, grokking what an ARG is.

    Here's a definition.

    Alternate Reality Gaming:

    "A cross-media genre of interactive fiction using multiple delivery and communications media, including television, radio, newpapers, Internet, email, SMS, telephone, voicemail, and postal service. Gaming is typically comprised of a secret group of PuppetMasters who author, manipulate, and otherwise control the storyline, related scenarios, and puzzles and a public group of players, the collective detective that attempts to solve the puzzles and thereby win the furtherance of the story."

    Still think that regular games equate to ARGs?

  • Valas_Azuviir

    Posted Sep 28, 2011 12:37 am GMT

    @lizzardman666

    Incorrect, neither The Wish or Search 4 E were connected to any outside product. And they're hardly the only examples of this. Just poke around www.argn.com or www.unfiction.com and you'll find plenty of others.

  • jcopp72

    Posted Sep 27, 2011 5:13 pm GMT

    Wouldnt every/any superhero game be an ARG - actually alot of video games are ARG - considering that alot of games take place in the past, Like the Elder Scrolls series to name one. Anything with magic or super powers are ARG.

  • GodGundamNT1

    Posted Sep 27, 2011 4:16 pm GMT

    This article is very missleading and the bee site is also, just another marketing crap trying to sell or provide free advertising for crap we don't need.
    The real living animal Bee is a much more interesting topic and its not like a website that glorifies gun toting shooters is actually gonna care.

  • GodGundamNT1

    Posted Sep 27, 2011 4:15 pm GMT

    ALL videogames are alternate history period. (when it comes to those games that try to be realistic with history)
    The main reason is that if its a WWII game they will have a single soldier killing scores of enemy soldiers and in real life YOU JUST CANNOT DO THAT because ammo is "finite" and each weapon, including the modern super accurate rifles have little things you gotta keep track of basically you have to be a real 101% dead eye and dead trigger finger and even if you as a single soldier are that good the fact that you just cannot anticipate where the enemy is coming out from simply means you have to hope the enemy soldier that came out of the left while you were pressing the trigger on the soldier on the right is not already shooting you or is fumbling/distracted.
    Then there is the whole thing of not being in a place thats gonna get carpet bombed... or napalmed... or orbital laser fried.

  • sknight175216

    Posted Sep 27, 2011 3:43 pm GMT

    If you want to start getting technical then ALL video games are alternate reality. We pick the game up and live in that given universe and circumstance for the duration of our playing time. And then you could say that so are books and movies. We suspend our disbelief therefore accepting the given situation as "reality" and therefore we laugh, cry, and empathize with characters that don't actually exist, but do in the alternate reality. But hey I just like to philosophize sometimes ha ha.

  • shions_glasses

    Posted Sep 27, 2011 2:56 pm GMT

    Great article! I love the intertwining of theater and games. The main linking factor between the two is the idea of Gesture, or that the actor has the freedom of a live performance to tell a story and the video game player has the freedom of a controller. Even simple actions of the main character in a video game, like running down a hallway, will be different depending on who is playing the game, just as a performance in a play will differ on performer, and added to that, variation is unlimited within an individual. This freedom is the closest representation to life that art can achieve. Life is never static, it casts no “shadow” and neither will video games or theater. The two art forms go together pretty well. I also once wrote an essay connecting Silent Hill and Theater of Cruelty. They’re pretty similar stylistically.

  • puaemerson

    Posted Sep 27, 2011 2:26 pm GMT

    where's the "game" part of the ARG? Right now it seems like they are just advertisements

  • Jane_22

    Posted Sep 27, 2011 2:24 pm GMT

    With all the respect, i prefer video games to be like now just with better graphics, i want the reality to stay a reality, and a game - a game.

  • xboxfanonly

    Posted Sep 27, 2011 1:49 pm GMT

    @simon1812

    So you agree about halo two being epic and halo 3 not living up to what it should of been?

  • Exploding8

    Posted Sep 27, 2011 1:30 pm GMT

    Loved the Potato Pack ARG, I remember staying up late into the night playing games I'd never bother with under normal circumstances, but knowing I was working with hundreds or thousands of other people to try and release Portal 2 a bit early made everything so enjoyable.

    Ended up with a golden potato too. \$200 worth of games (including Portal 2) for the \$30 it cost me to get the potato sack? Totally worth it.

  • 100proofsoco

    Posted Sep 27, 2011 1:23 pm GMT

    Watch "The Game" starring Michael Douglas

  • pokecharm

    Posted Sep 27, 2011 1:13 pm GMT

    wow, I must have really missed the boat on this, but it does sound like a lot of fun

  • stailcookie

    Posted Sep 27, 2011 12:52 pm GMT

    They need to make them in 3d, because 2x the future of gaming can't be wrong!

  • lizzardman666

    Posted Sep 27, 2011 12:36 pm GMT

    ARGs are just a powerful marketing tool and cannot exist by themselves. I sincerely doubt that they are the future.

  • Gamer-Geek

    Posted Sep 27, 2011 11:56 am GMT

    @MooncalfReviews

    haha so true. I guess the editor kinda got absorbed into the games

  • thuner12

    Posted Sep 27, 2011 11:46 am GMT

    If they start this again, Im gonna try and be with in it xD

  • chechak7

    Posted Sep 27, 2011 11:31 am GMT

    "I love cats"

  • Valas_Azuviir

    Posted Sep 27, 2011 11:03 am GMT

    @xboxfanonly
    @rasputin177

    Try the following link: http://halo.wikia.com/wiki/I_Love_Bees_Synopsis

    @mooncalfreviews

    How many games do you know of, where you suddenly get a phone call at 3 AM in the morning?

    ARGs blur the line between the reality we live in, and the world they're hinting at.
    Whether it be Search 4 E, The WIsh, I love Bees, The Beast, Push, Nevada. etc etc.

    As Unfallen_Satan pointed out, sometimes the target audience for the product being promoted and the ARG don't sync up. And sometimes they do. Think of it as a sibling to Murder Mystery Parties.

    Because the end effect of the ones that do sync.. Well, customer loyalty tends to be far higher.

  • MooncalfReviews

    Posted Sep 27, 2011 10:15 am GMT

    Aren't ALL games "alternate reality"? Kinda weird title.

  • Frimmel

    Posted Sep 27, 2011 9:52 am GMT

    Essentially what is being described here is a method of marketing to the ADD, always wired in folks, who don't look at print and download the larger part of their 'tv' viewing. Some of these advertisements by presenting themselves as a game can in some cases turn advertising outlay into incoming revenue by charging for participation. Am I understanding correctly?

  • rasputin177

    Posted Sep 27, 2011 9:41 am GMT

    I am having trouble seeing how the the ARG marketing ties to the actually game. What did I Love Bees have to do with Halo. Never played Halo.

  • Vividnightmare

    Posted Sep 27, 2011 9:29 am GMT

    It's going to make a great marketing tool. The idea is to design a game that is used to introduce any title. So a company can turn the ARG into it's marketing, of course traditional advertising will never die. Still, turning the ARG into an on going developer marketing system could show a lot of promise.

  • Gronush

    Posted Sep 27, 2011 9:16 am GMT

    @sirkel28 what are you talking about what does this have to do with the government?

  • Bearmonsta1

    Posted Sep 27, 2011 8:17 am GMT

    After a few weeks on the Entropia servers, I think its safe to say that alternate reality games aren't new nor are the future. Sweat shops earn more than people in that economy and the game requires a considerable amount of capital just to earn money. If this article is written in response to Diablo 3's poor attempt at real money auction houses, all that is doing is turning long time fans off the series.

  • warlord_Kratos

    Posted Sep 27, 2011 8:05 am GMT

    They are the future. I am looking forward to more games of the same type. But it would be better if some of those games didn't need to be paid for every month

  • dark_surge

    Posted Sep 27, 2011 7:52 am GMT

    They are not the future, and I have never participated in one or have any interest to, but it's good that a few are around for people to play with. Emphasis on few. We don't need every game coming out with a fake website.

  • Gelugon_baat

    Posted Sep 27, 2011 7:46 am GMT

    New way to persuade customers to part with their money, I would say, and only for those who do not take everything with a pinch of salt or two.

  • swamptick

    Posted Sep 27, 2011 7:45 am GMT

    They are not the future. They HAVE a future and will continue to be a PART of the future, but they are not THE future.

  • sirkel28 posted Sep 27, 2011 6:56 am GMT (does not meet display criteria. sign in to show)

    sirkel28

    Posted Sep 27, 2011 6:56 am GMT (hide)

    Sounds like another form of Brainwashing. Seriously I think the government see's how dumb people are in believing lies. Look at Blair Witch Project, how many people thought that was real at first. Even Macro-Evolution, 9-11's official story, all lies thought to be truth promoted by media and schools.

  • Fritzzland

    Posted Sep 27, 2011 6:47 am GMT

    Hmmm... bees? Alternative reality..?

  • pidow

    Posted Sep 27, 2011 5:31 am GMT

    Its a change from the norm, something other to play or do in- between, playing what one likes the most to play...that's all.

  • franzito

    Posted Sep 27, 2011 5:11 am GMT

    Well, the soft spot for alterna-realities it's because reality as we know doesn't offer all we want or need.
    It's escapism. I personally love the theme, specially when it criticizes "our reality" and proposes a reflection. However, if you want escapism for escapism, engage on casual gaming.

  • DarckArchon

    Posted Sep 27, 2011 4:57 am GMT

    Im sorry if i ask this but, can someone please explain to me what exactly they mean here ?

  • BigSlongsDaddy

    Posted Sep 27, 2011 4:31 am GMT

    The ARMA2 comunity had this sort of thing a couple of months back when it was announced that ARMA3 was going to be realised , they had the website hacked and we all had to find out who done it , it lead us to 1 spec ops guy and the island of lemons and then onto a hole load of other things b4 they announced the ARMA3 realise ..

  • Skadoosh_69

    Posted Sep 27, 2011 4:27 am GMT

    I love bees, they make honey

  • 10quellor

    Posted Sep 27, 2011 3:36 am GMT

    Wait a minute... it sounds like this article is a lead in to another ARG, well done Gamespot, I'm on to your ruse!!

  • Skullsector

    Posted Sep 27, 2011 3:13 am GMT

    I hate bee's. Who does?! They have stings and stuff! The only good thing about bee's is when you get to wack them with newspapers when they get too close to you.

  • sinex1983

    Posted Sep 27, 2011 3:00 am GMT

    ARG is what got ***TONS*** of people interested in "The Secret World", so I'm inclined to agree with the conclusion that this article presents.

  • TheHappyCamper

    Posted Sep 27, 2011 2:19 am GMT

    @solitarycow - I take it actually reading the article was out of the question for you?

  • pop-warriorwith

    Posted Sep 27, 2011 1:36 am GMT

    wired article!!!!!!

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