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thanks GAME...

  • Level 36
    Radical Ninja
    Posts: 2668
    Apr 9, 2008 1:44 pm GMT

    Today they sent me an email saying my order for Mario Kart Wii couldn't be dispatched because my credit card details are wrong. Turns out I'd forgot to change the expiry dates, but they tell me this now why? I went to go back and pre-order it, but they're not taking them anymore. Woo!

    I had to go on Gamestation and get it this evening, but I'm not sure how good they are as I've never ordered from them. Obviously I won't be getting it tomorrow anymore, which I'm a tad peeved about. Oh well.

    (this is all online by the way)

    So, anyone else had some horror pre-order stories (doesn't have to be GAME), and does anyone know how good Gamestation are with pre-orders?

    Edited on Apr 9, 2008 1:45 pm GMT

    Today they sent me an email saying my order for Mario Kart Wii couldn't be dispatched because my credit card details are wrong. Turns out I'd forgot to change the expiry dates, but they tell me this now why? I went to go back and pre-order it, but they're not taking them anymore. Woo!

    I had to go on Gamestation and get it this evening, but I'm not sure how good they are as I've never ordered from them. Obviously I won't be getting it tomorrow anymore, which I'm a tad peeved about. Oh well.

    (this is all online by the way)

    So, anyone else had some horror pre-order stories (doesn't have to be GAME), and does anyone know how good Gamestation are with pre-orders?

  • Level 35
    Stitches
    Posts: 11915
    Apr 9, 2008 1:58 pm GMT
    Well for a start I only got to order online very recently so ordering online is like "Omfg where does that go and what? How much of this code do you want in that box now?" and its all frustrating for me still. Although I've ordered World In Conflict, Mass Effect Revelations - the book, and Command And Conquer: The First Decade off GAME previously though. Took me ages to figure how to do it.

    Well for a start I only got to order online very recently so ordering online is like "Omfg where does that go and what? How much of this code do you want in that box now?" and its all frustrating for me still. Although I've ordered World In Conflict, Mass Effect Revelations - the book, and Command And Conquer: The First Decade off GAME previously though. Took me ages to figure how to do it.
  • Level 38
    DJ Boy
    Posts: 1487
    Apr 9, 2008 2:05 pm GMT

    Ouch! That really sucks.

    If there's a game I'm really hyped up for I always pre-order it in the shop these days.

    It's because of my lack of faith over the game arriving on day of release as in the past there's been some occasions where I've got the game up to a week late.

    ------

    Ouch! That really sucks.

    If there's a game I'm really hyped up for I always pre-order it in the shop these days.

    It's because of my lack of faith over the game arriving on day of release as in the past there's been some occasions where I've got the game up to a week late.

  • Level 27
    Sheng Long
    Posts: 3080
    Apr 9, 2008 2:10 pm GMT

    Swannzie wrote:
    They probably didn't tell you untill now because it only just got processed. I have a few stories, like the fact that half my orders don't arrive when ordered from Play.com - oh and they NEVER deliver for release, at least for me anyway. When I ordered Halo 3 they never sent it out and yet they charged me, so I called and they said I hadn't even ordered it, after an annoying phone call it was all sorted, but I don't use Play.com for video-games anymore.

    Oh don't say that, I've just ordered a game off Play! They've always been okay with pre-orders from what I remember, only time something never arrived from Play was around Xmas time when the postie nicked it!

    _______________________________________________________________________________

    - Zoë


    [ ■ GSUK Last.FM Group ■ ]

    _______________________________________________________________________________

    [QUOTE="Swannzie"]They probably didn't tell you untill now because it only just got processed. I have a few stories, like the fact that half my orders don't arrive when ordered from Play.com - oh and they NEVER deliver for release, at least for me anyway. When I ordered Halo 3 they never sent it out and yet they charged me, so I called and they said I hadn't even ordered it, after an annoying phone call it was all sorted, but I don't use Play.com for video-games anymore.[/QUOTE]

    Oh don't say that, I've just ordered a game off Play! They've always been okay with pre-orders from what I remember, only time something never arrived from Play was around Xmas time when the postie nicked it! :(

  • Level 40
    Abobo
    Posts: 4866
    Apr 9, 2008 2:21 pm GMT

    game sent me an email months ago to let me know that by thetime i'd have to pay for my gta iv pre order my card would be expired. are you sure there's not a friendly email in your junk box that you overlooked?

    --- --- --- --- --- --- --- --- --- --- ---

    Maude Flanders : they were having S-E-X infront of the C-H-I-L-D-R-E-N

    Krusty the Clown : Sex Cauldron?! I thought they shut that place down!!

    game sent me an email months ago to let me know that by thetime i'd have to pay for my gta iv pre order my card would be expired. are you sure there's not a friendly email in your junk box that you overlooked?

  • Level 35
    Stitches
    Posts: 5929
    User is Online
    Apr 9, 2008 2:35 pm GMT

    GAME sent my Mario Kart out today. I chose 1 day express delivery so I should get it tomorrow. Should be great. I'll probably play it all day tomorrow.

    Shopto.com gave me my worst pre-order experience. It was the Assassins Creed Limited Edition that came with the Altair figurine. I ordered it from shopto because it was £5 cheaper than GAME. A week before release shopto e-mail me and tell me they weren't getting any because it was a GAME exclusive. I tried to order from GAME but the had none left. I haven't used shopto since.

    MY PC - GTX 295, i7 920 Liquid Cooled, 6GB Corsair 1600MHz RAM, Vista Premium 64, ASUS P6T Deluxe V2 Mobo, Antec 900, 1010W PSU, 750GB HDD......WII Friend Code: 0916 7905 7924 0933....

    GAME sent my Mario Kart out today. I chose 1 day express delivery so I should get it tomorrow. Should be great. I'll probably play it all day tomorrow.

    Shopto.com gave me my worst pre-order experience. It was the Assassins Creed Limited Edition that came with the Altair figurine. I ordered it from shopto because it was £5 cheaper than GAME. A week before release shopto e-mail me and tell me they weren't getting any because it was a GAME exclusive. I tried to order from GAME but the had none left. I haven't used shopto since.

  • Level 39
    Max Force
    Posts: 895
    User is Online
    Apr 9, 2008 2:38 pm GMT
    zoe256 wrote:

    Swannzie wrote:
    They probably didn't tell you untill now because it only just got processed. I have a few stories, like the fact that half my orders don't arrive when ordered from Play.com - oh and they NEVER deliver for release, at least for me anyway. When I ordered Halo 3 they never sent it out and yet they charged me, so I called and they said I hadn't even ordered it, after an annoying phone call it was all sorted, but I don't use Play.com for video-games anymore.

    Oh don't say that, I've just ordered a game off Play! They've always been okay with pre-orders from what I remember, only time something never arrived from Play was around Xmas time when the postie nicked it!

    Play.com are rubbish for getting games (and anything else really) to me by release date and recently have become rubbish at getting things to me in three days and has took my girlfriend over a week to recieve three items from there.

    Oh! just remembered! They're also rubbish at telling me when my pre-order isn't going to be fulfilled, they'll leave it up until a few days before to go "oh sorry, can't get it to you. Do you still want it from us?" when you're at the point of everyone else has already sold out. That's what worries me most about my rock band pre-order.

    GAME have always been the best for me. I ordered the Orange Box from Gameplay and it arrived a week after release date.

    [QUOTE="zoe256"]

    [QUOTE="Swannzie"]They probably didn't tell you untill now because it only just got processed. I have a few stories, like the fact that half my orders don't arrive when ordered from Play.com - oh and they NEVER deliver for release, at least for me anyway. When I ordered Halo 3 they never sent it out and yet they charged me, so I called and they said I hadn't even ordered it, after an annoying phone call it was all sorted, but I don't use Play.com for video-games anymore.[/QUOTE]

    Oh don't say that, I've just ordered a game off Play! They've always been okay with pre-orders from what I remember, only time something never arrived from Play was around Xmas time when the postie nicked it! :(

    [/QUOTE]

    Play.com are rubbish for getting games (and anything else really) to me by release date and recently have become rubbish at getting things to me in three days and has took my girlfriend over a week to recieve three items from there.

    Oh! just remembered! They're also rubbish at telling me when my pre-order isn't going to be fulfilled, they'll leave it up until a few days before to go "oh sorry, can't get it to you. Do you still want it from us?" when you're at the point of everyone else has already sold out. That's what worries me most about my rock band pre-order.

    GAME have always been the best for me. I ordered the Orange Box from Gameplay and it arrived a week after release date.

  • Level 36
    Radical Ninja
    Posts: 2668
    Apr 9, 2008 2:53 pm GMT

    x-2tha-z wrote:
    GAME sent my Mario Kart out today. I chose 1 day express delivery so I should get it tomorrow. Should be great. I'll probably play it all day tomorrow.

    I hate to say it, but you've paid that extra shipping for nothing. Even on free delivery they always get it to me the day before release.

    my_name_is_ron wrote:

    game sent me an email months ago to let me know that by thetime i'd have to pay for my gta iv pre order my card would be expired. are you sure there's not a friendly email in your junk box that you overlooked?

    Definitely sure. Nothing ever lands in my junk folder (I don't get junk).

    [QUOTE="x-2tha-z"] GAME sent my Mario Kart out today. I chose 1 day express delivery so I should get it tomorrow. Should be great. I'll probably play it all day tomorrow.[/QUOTE]

    I hate to say it, but you've paid that extra shipping for nothing. Even on free delivery they always get it to me the day before release.

    [QUOTE="my_name_is_ron"]

    game sent me an email months ago to let me know that by thetime i'd have to pay for my gta iv pre order my card would be expired. are you sure there's not a friendly email in your junk box that you overlooked?

    [/QUOTE]

    Definitely sure. Nothing ever lands in my junk folder (I don't get junk).

  • Level 35
    Stitches
    Posts: 5929
    User is Online
    Apr 9, 2008 2:55 pm GMT

    CC_Tiberian wrote:
    That's what worries me most about my rock band pre-order.

    Rock Band is priced £180 here in the UK. I'm not cheap but there's no way I'd pay £180 for a game. You could get a Wii for that price.

    MY PC - GTX 295, i7 920 Liquid Cooled, 6GB Corsair 1600MHz RAM, Vista Premium 64, ASUS P6T Deluxe V2 Mobo, Antec 900, 1010W PSU, 750GB HDD......WII Friend Code: 0916 7905 7924 0933....

    [QUOTE="CC_Tiberian"]That's what worries me most about my rock band pre-order.[/QUOTE]

    Rock Band is priced £180 here in the UK. I'm not cheap but there's no way I'd pay £180 for a game. You could get a Wii for that price.

  • Level 35
    Stitches
    Posts: 5929
    User is Online
    Apr 9, 2008 3:03 pm GMT
    SuperMooseman wrote:

    x-2tha-z wrote:
    GAME sent my Mario Kart out today. I chose 1 day express delivery so I should get it tomorrow. Should be great. I'll probably play it all day tomorrow.

    I hate to say it, but you've paid that extra shipping for nothing. Even on free delivery they always get it to me the day before release.

    The only time I didn't choose 1 day express was when I pre-ordered Mass Effect. It didn't get to me in time for release date. It came the Tuesday after release. I don't mind paying the extra £5 for guaranteed delivery before release day. £5 isn't a lot of money and I don't pre-order too often.

    MY PC - GTX 295, i7 920 Liquid Cooled, 6GB Corsair 1600MHz RAM, Vista Premium 64, ASUS P6T Deluxe V2 Mobo, Antec 900, 1010W PSU, 750GB HDD......WII Friend Code: 0916 7905 7924 0933....

    [QUOTE="SuperMooseman"]

    [QUOTE="x-2tha-z"] GAME sent my Mario Kart out today. I chose 1 day express delivery so I should get it tomorrow. Should be great. I'll probably play it all day tomorrow.[/QUOTE]

    I hate to say it, but you've paid that extra shipping for nothing. Even on free delivery they always get it to me the day before release.

    [/QUOTE]

    The only time I didn't choose 1 day express was when I pre-ordered Mass Effect. It didn't get to me in time for release date. It came the Tuesday after release. I don't mind paying the extra £5 for guaranteed delivery before release day. £5 isn't a lot of money and I don't pre-order too often.

  • Level 52
    Spoony Bard
    Posts: 29573
    Site moderatorBoard Moderator
    Apr 9, 2008 7:37 pm GMT
    I remember pre-ordering New Super Mario Bros. like one day before it came out, purely because I forgot about it. Still came the next day, though.
    I remember pre-ordering New Super Mario Bros. like one day before it came out, purely because I forgot about it. Still came the next day, though. :P
  • Level 38
    DJ Boy
    Posts: 3788
    Apr 9, 2008 11:14 pm GMT
    CC_Tiberian wrote:
    zoe256 wrote:

    Swannzie wrote:
    They probably didn't tell you untill now because it only just got processed. I have a few stories, like the fact that half my orders don't arrive when ordered from Play.com - oh and they NEVER deliver for release, at least for me anyway. When I ordered Halo 3 they never sent it out and yet they charged me, so I called and they said I hadn't even ordered it, after an annoying phone call it was all sorted, but I don't use Play.com for video-games anymore.

    Oh don't say that, I've just ordered a game off Play! They've always been okay with pre-orders from what I remember, only time something never arrived from Play was around Xmas time when the postie nicked it!

    Play.com are rubbish for getting games (and anything else really) to me by release date and recently have become rubbish at getting things to me in three days and has took my girlfriend over a week to recieve three items from there.

    Oh! just remembered! They're also rubbish at telling me when my pre-order isn't going to be fulfilled, they'll leave it up until a few days before to go "oh sorry, can't get it to you. Do you still want it from us?" when you're at the point of everyone else has already sold out. That's what worries me most about my rock band pre-order.

    GAME have always been the best for me. I ordered the Orange Box from Gameplay and it arrived a week after release date.


    Yeah Play.com are rubbish on many fronts.
    [QUOTE="CC_Tiberian"][QUOTE="zoe256"]

    [QUOTE="Swannzie"]They probably didn't tell you untill now because it only just got processed. I have a few stories, like the fact that half my orders don't arrive when ordered from Play.com - oh and they NEVER deliver for release, at least for me anyway. When I ordered Halo 3 they never sent it out and yet they charged me, so I called and they said I hadn't even ordered it, after an annoying phone call it was all sorted, but I don't use Play.com for video-games anymore.[/QUOTE]

    Oh don't say that, I've just ordered a game off Play! They've always been okay with pre-orders from what I remember, only time something never arrived from Play was around Xmas time when the postie nicked it! :(

    [/QUOTE]

    Play.com are rubbish for getting games (and anything else really) to me by release date and recently have become rubbish at getting things to me in three days and has took my girlfriend over a week to recieve three items from there.

    Oh! just remembered! They're also rubbish at telling me when my pre-order isn't going to be fulfilled, they'll leave it up until a few days before to go "oh sorry, can't get it to you. Do you still want it from us?" when you're at the point of everyone else has already sold out. That's what worries me most about my rock band pre-order.

    GAME have always been the best for me. I ordered the Orange Box from Gameplay and it arrived a week after release date.

    [/QUOTE]
    Yeah Play.com are rubbish on many fronts.
  • Level 42
    Karnov
    Posts: 17406
    Apr 9, 2008 11:55 pm GMT
    i got The Getaway 2 for PS2 from play.com i used the PlayTrade thing it took over a week and a half before the game got to my house i was so pissed of the wait. but i did get the Halo 3 soundtrack from Play.com and it took a week.

                                                                                                                                                                                                                                             

    i got The Getaway 2 for PS2 from play.com i used the PlayTrade thing it took over a week and a half before the game got to my house i was so pissed of the wait. but i did get the Halo 3 soundtrack from Play.com and it took a week.
  • Level 29
    Radiant Silvergun
    Posts: 3139
    Apr 10, 2008 12:00 am GMT

    My worst pre-order experience was with HMV in-store at the release of Halo 3. When pre-ordering they demanded that I pay the full £40 (this was for the black tin edition) up front. I agreed since it seemed worthwhile to secure the game for launch day.

    When I came back to the store on launch day they had plenty of copies knocking around but informed me that the price was now £50 and they tried to get another £10 out of me. Obviously I refused, and to make matters worse the manager outright lied to me, stating I wouldn't find it for under £50 anywhere. I subsequently picked it up from Virgin a day later after flirting with one of the staff to pick up a neglected pre-order copy (they were honouring their £40 offer).

    Needless to say I won't be pre-ordering in-store with HMV again. I was tempted by their online offer for GTA IV and it looks like this will bizarrely give better service (plus online it's a lot harder to gouge customers on release day).


    "Um, has anyone seen a floating sarcastic skull around here?" | www.meewella.com

    My worst pre-order experience was with HMV in-store at the release of Halo 3. When pre-ordering they demanded that I pay the full £40 (this was for the black tin edition) up front. I agreed since it seemed worthwhile to secure the game for launch day.

    When I came back to the store on launch day they had plenty of copies knocking around but informed me that the price was now £50 and they tried to get another £10 out of me. Obviously I refused, and to make matters worse the manager outright lied to me, stating I wouldn't find it for under £50 anywhere. I subsequently picked it up from Virgin a day later after flirting with one of the staff to pick up a neglected pre-order copy (they were honouring their £40 offer).

    Needless to say I won't be pre-ordering in-store with HMV again. I was tempted by their online offer for GTA IV and it looks like this will bizarrely give better service (plus online it's a lot harder to gouge customers on release day).

  • Level 27
    Sheng Long
    Posts: 3080
    Apr 10, 2008 12:19 am GMT
    x-2tha-z wrote:

    CC_Tiberian wrote:
    That's what worries me most about my rock band pre-order.

    Rock Band is priced £180 here in the UK. I'm not cheap but there's no way I'd pay £180 for a game. You could get a Wii for that price.

    I think what has tempted people most is that you can get it for £133 of Play.com...

    _______________________________________________________________________________

    - Zoë


    [ ■ GSUK Last.FM Group ■ ]

    _______________________________________________________________________________

    [QUOTE="x-2tha-z"]

    [QUOTE="CC_Tiberian"]That's what worries me most about my rock band pre-order.[/QUOTE]

    Rock Band is priced £180 here in the UK. I'm not cheap but there's no way I'd pay £180 for a game. You could get a Wii for that price.

    [/QUOTE]

    I think what has tempted people most is that you can get it for £133 of Play.com...

  • Level 27
    Sheng Long
    Posts: 3080
    Apr 10, 2008 12:19 am GMT
    x-2tha-z wrote:

    CC_Tiberian wrote:
    That's what worries me most about my rock band pre-order.

    Rock Band is priced £180 here in the UK. I'm not cheap but there's no way I'd pay £180 for a game. You could get a Wii for that price.

    I think what has tempted people most is that you can get it for £133 off Play.com...

    Edited on Apr 10, 2008 12:19 am GMT

    _______________________________________________________________________________

    - Zoë


    [ ■ GSUK Last.FM Group ■ ]

    _______________________________________________________________________________

    [QUOTE="x-2tha-z"]

    [QUOTE="CC_Tiberian"]That's what worries me most about my rock band pre-order.[/QUOTE]

    Rock Band is priced £180 here in the UK. I'm not cheap but there's no way I'd pay £180 for a game. You could get a Wii for that price.

    [/QUOTE]

    I think what has tempted people most is that you can get it for £133 off Play.com...

  • Level 36
    Radical Ninja
    Posts: 8567
    Apr 10, 2008 2:43 am GMT
    I've had wrong items from play on more than one occasion. My Star Trek TNG season 3 order was wrong three times in a row, I also got a Rob Zombie DVD instead of a DS game. Play.com has been going down hill since they've gotten more successful.

    --------------------------
    I'm not addicted to games, i'm simply making sure the games in my collection still work.

    Check out my YouTube channel

    I've had wrong items from play on more than one occasion. My Star Trek TNG season 3 order was wrong three times in a row, I also got a Rob Zombie DVD instead of a DS game. Play.com has been going down hill since they've gotten more successful.
  • Level 26
    Cyber-Lip
    Posts: 3773
    Apr 10, 2008 2:44 am GMT
    I never preorder online. Too many things can go wrong.
    I never preorder online. Too many things can go wrong.
  • Level 25
    Defias Brotherhood
    Posts: 886
    Apr 10, 2008 3:08 am GMT

    Swannzie wrote:
    They probably didn't tell you untill now because it only just got processed. I have a few stories, like the fact that half my orders don't arrive when ordered from Play.com - oh and they NEVER deliver for release, at least for me anyway. When I ordered Halo 3 they never sent it out and yet they charged me, so I called and they said I hadn't even ordered it, after an annoying phone call it was all sorted, but I don't use Play.com for video-games anymore.

    really? play is the only website i would ever buy games off

    [QUOTE="Swannzie"]They probably didn't tell you untill now because it only just got processed. I have a few stories, like the fact that half my orders don't arrive when ordered from Play.com - oh and they NEVER deliver for release, at least for me anyway. When I ordered Halo 3 they never sent it out and yet they charged me, so I called and they said I hadn't even ordered it, after an annoying phone call it was all sorted, but I don't use Play.com for video-games anymore.[/QUOTE]

    really? play is the only website i would ever buy games off :?

ForumsGameSpot UK Discussion › thanks GAME...