i need help ASAP?!!!!

You have to call its name more than one time like 6 times.

Yeah, I remember I had that problem once. You need to call your dog's name and have it understand you multiple times before you can move on. Remember to try and say your dog's name the same way for the best effect. So rest assured that it is not a glitch; you just need to successfully say your dog's name again and again until your dog has actually learned it.

If you get your dog over to you and call it by name and it barks it means that it knows it name and keep repting
That is how i do it