- BK-Sleeper
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3Jan 08
How to not get spit in your food.
I'm not here to talk about what the GOTY was supposed to be or how screwed up it was that Jeff got fired, but I'm here to tell you something that can quite possibly save a meal. In McDonald's Drive-Thru.
Being a six month employee, I can already tell you the reasons. Check them.
1. Telling them to hold on a minute, and you wait forever.
The employees at McDonald's are already pissed off enough about having to work there. Having to even work the Drive-Thru. The best thing to do is to be quick and snappy. Don't pull up to the Drive-Thru, and when they say "How can I help you?" Don't say "Wait a second." Not only does it cause them to stand in a small space for as long as you're trying to get your stupid mind together, people start pulling up behind you and that's what starts, what we call, a rush.
2. Expecting them to lead you.
The worse thing you can ever do is just pull up to the speaker and sit there. When you say something like "I want a number one, Big Mac Meal," Don't just go on to something else. They don't want to say "What would you like to drink with that, sir/ma'am?" a billion times a day. Even when you're done saying everything and you just wait there, expecting that they know you're done, TELL THEM that you're done. They are there to SERVE you, not to BABY you. It's this exact reason that is causing me to believe that America is being dumbed down by the generation, and becoming more apathetic than humanity is even supposed to be.
3. Don't read the menu and expect everything will be the same.
There's at least twenty people that go through the Drive-Thru every single day that expect everything to be the exact same. Just the other day, a lady came to the speaker and ordered four Big and Tasty's. Now mind you, this was after the price rise when the BNT was raised from $1.09 per sandwich to $3.11. I told her the total, and she just said "Excuse me!?" in a very angry tone, like I did something wrong. I had to tell her that it was no longer on the dollar menu, and she replied, quote/unquote "Well why didn't anyone tell me?! I didn't see anything about it at all!" I had to tell her that we had papers up all October saying that the BNT was going up in price at this set date, and she didn't say anything except to switch it to Double Cheeseburgers. The price was even listed on the board outside, there's no possible way she could have misread it unless she has eyes bad enough that she shouldn't be driving.
4. Don't say thank you.
The employees have a bad enough day every time they go to work. People scream at them, tell them everything is their fault, and even though management tells them to not take it personally, they do. I knew an employee who was suicidal once because we had an unlucky day when everyone was completely rude to him. But he was fine after all. Contrary to popular belief, the employees at McDonald's do more than you think around the store. They have to constantly run around the entire building, multi-task their hearts out, and do their best to make a customer's experience the best. Just a plain "Thank You" can make their day entirely meaningful, and is the best way to say "I appreciate that you are here, serving me on a day you would rather sleep." If you don't say anything, then you know what they will think of you? "Wow. What a freaking a-hole."
5. Playing loud music in the Drive-Thru.
I, as much as the next person, just love you play music at the highest volume setting, driving above the speed limit down the road. But when you begin to blare your crappy music while waiting in the drive-thru, it screams nothing more than "I have to play loud music because I'm either really deaf, have self-esteem issues, or am compensating for something." Best way to get spit in your food. It doesn't make you cool. It makes you less cool.
6. Saying you're going to kill them.
I've had this happen once. Guess what? First I had to kiss his ass and make everything better for him by getting the manager and filling out a refund order, then I took his name from the refund order and sued him on a charge of threatening in a civil suit. Got some compensation for that and also the reason that I couldn't work well for the rest of the day. Had my managers back me up so I won it easily. Not only will you get spit in your food for this, but you will also get sued! Hurray for the court system!. . . At times. . .
7. Making their lives hell at the speaker, then giving them a twenty for something that's about a dollar.
Counting change is easy. Not when you give them a twenty when you order something that's around a buck. Every single day, I probably get more twenties in the drive-thru register alone, than the entire store has of everything else (ones, fives, tens, fifties, hundreds) added together. If you're too lazy to actually count out twelve cents and just take two ones from your wallet, then you deserve spit.
8. Taking a Water cup and filling it with not-water.
It's so hard to not spit in your food when you ask for a water cup and fill it up with Coke. You deserve it, you thief.
But don't let this all discouarge you from eating at McDonald's! It's still a great place to eat, and fun to hang out with friends at times.. Since I've began working at my McDonald's, we've only had ONE instance of spitting, and that was in a McFlurry for the local elementary school's math teacher, who deserved it. That guy can't teach worth a crap, and is the reason I'm failing my math classes, though I also place part the blame on my heavy soda comsumption.
Well. Hope this enlightened you! Have a nice day!
- Posted Jan 3, 2008 9:34 pm GMT
- Category: Food
- 1 Comment
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